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Dr. Patti Phillips is president and CEO of ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. A renowned expert in measurement and evaluation, she helps organizations implement the ROI Methodology in 60 countries around the world. Her work has been featured on CNBC, EuroNews, and over a dozen business journals. Phillips is lead facilitator for ROI Institute’s ROI Certification process through which she teaches others to implement the ROI Methodology. She also serves as a facilitator for ATD’s Measuring ROI and Measuring Learning Impact workshops, and as professor of practice for The University of Southern Mississippi Gulf Coast Campus Ph.D. in Human Capital Development program.