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People & Marketing Director at Pizza Hut Restaurants
Kathryn Austin, People & Marketing Director for Pizza Hut Restaurants, has been with the Hut since 2010. During that time Kath has played a core leadership role in the turnaround team responsible for putting the brand back on the map. The dual role has enabled Kath to really put people at the heart of the business transformation. Prior Restaurants, Kath worked with Barclays and Lloyds, starting her career on the British Airways graduate programme.
The red thread throughout Kath’s varied career is a passion for service and people holding leadership positions with a focus on changing culture and developing service based brands. Kath’s personal mission is to professionalise and change the perception of careers in hospitality, in 2016 Pizza Hut Restaurants launched the UK’s first degree apprenticeship in general management and service, recognised by the CMI in partnership with Manchester Metropolitan University. In 2015 Kath was recognised for her leadership in the hospitality and leisure industry by being voted onto the ‘HR’s Most Influential’ list, in 2016 she was awarded 'HR Director of Year' by the readership of HR Magazine and in 2017 judged ‘HR Director of the Year’ at the HRD Awards.
Kath is a Chartered Member of CIPD with a Masters in Personnel and Development and also holds a Masters of English Language and Literature from St Andrews University and University of California Berkeley. Her love of good food and service goes back a long way and her childhood claim-to-fame was winning Young Cook of Great Britain and judging Young Master Chef.