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Key Sessions

Michael Useem

Change Management: How Can HR Effectively Manage Change, Change Strategies, Communicate Change and Develop Resilience

Wharton School of the University of Pennsylvania

09:15 10:30 (75 mins)

Guru Stage

Change Management: How Can HR Effectively Manage Change, Change Strategies, Communicate Change and Develop Resilience

Intensifying demands for high performance are pressing organizations to become more agile and fast-acting. They are finding that such initiatives require effective leadership and a supportive culture, and this has become all the more critical in an uncertain and turbulent environment. The challenge is to build resilient leaders and well-led teams throughout the enterprise, and that requires a capacity to think strategically, communicate persuasively, and decide decisively. Drawing on challenging times and moments of decision, Michael Useem identifies what is required for leading organizational change.

  • Michael Useem - Professor of Management and the Director of the Center for Leadership and Change Management, Wharton School of the University of Pennsylvania

10:30 11:00 (30 mins)

Guru Stage

The Four Disciplines of Execution: How to Execute On Results That Demand a High Degree of Human Engagement

The Four Disciplines of Execution (4DX).

How to execute on results that demand a high degree of human engagement.

Leading a strategy that requires a significant change in people’s behavior is the greatest challenge most leaders will face. It represents a critical threat to most strategic initiatives and is also the reason Human Resources must have a seat at the strategic table! We believe that empowering the human capital of an organization towards its most critical priorities is the most fundamental purpose for the Human Resource department.

The execution of these behavior-based strategies are continually frustrated by the conflict between the enormous energy required to maintain the organization (The whirlwind) and the energy required to move the organization forward (The Strategic Priorities). It is the whirlwind that dominates this conflict in the vast majority of cases, choking both execution and innovation.

Chris will discuss the application of four universal principles to drive execution are also essential for developing engagement of the team.


  • Chris McChesney - #1 Best Selling Author & International Strategy Guru, Global Practice Leader of Execution, FranklinCovey

11:00 11:30 (30 mins)

Networking

Networking Break

11:30 12:30 (60 mins)

Guru Stage

Transformational Leadership: Strengthening Strategic Leadership to Successfully Manage Organisational Change in the Workplace

Drawing on times when company managers confronted fast-changing markets and faced critical decisions, Michael Useem builds a personal leadership template for leading change, with a special focus on a distinct set of emerging leadership capacities that will be essential in the years ahead and the steps that managers can take to master and build them throughout their enterprise. We focus on the essentials of leadership for strategic redirection, and we identify what is required for building your leadership and teams for that change and restructuring.

Michael Useem is Professor of Management, Director of the Center for Leadership and Change Management, and Faculty Director of the McNulty Leadership Program at the Wharton School, University of Pennsylvania. He the author of several books on management and leadership, including The Leadership Moment and The Leader’s Checklist, and co-author of The Strategic Leader’s Roadmap and Boards That Lead.

  • Michael Useem - Professor of Management and the Director of the Center for Leadership and Change Management, Wharton School of the University of Pennsylvania

13:00 14:00 (60 mins)

Networking

Networking Lunch

14:00 14:30 (30 mins)

Strategy Track

Creating a Consumer Level Employee Experience to Drive Competitive Edge

Jaguar Land Rover has faced unprecedented growth and success over the last few years, doubling its employees to 40,000 globally and continually expanding its global footprint. This level of growth, and the fast paced changes we are seeing in workforce expectations, has demanded the HR Function takes a central role in harnessing our talent to compete in a complex and changing industry. Dave Williams discusses JLRs journey to a flexible and efficient HR operating model, powered by cloud technology.  Since the successful delivery of this transformation of JLRs HR model, Dave will offer insights into leading the mind-set change to embrace employees as customers, charging HR with creating an employee experience as luxury as our products, utilising the advancement with the digital arena.

  • Dave Williams - HR Director, Operations, Jaguar Land Rover

14:30 15:00 (30 mins)

Strategy Track

How People Analytics Can Boost the Predictive Power of Talent Acquisition Processes

The world has truly entered the so called digital era and the 4th industrial revolution. Although HR has not been a front runner in these developments, things in the world of People Analytics are now accelerating. More and more companies have deployed People Analytics projects that have had a direct impact on employee performance and their business. In this session, Jouko will share some practical case studies on how Talent Acquisition can be perfected using people analytics programmes that work for you.

  • Jouko van Aggelen - Partner, Head of People Analytics, Cubiks

15:00 15:30 (30 mins)

Networking

Networking Break

15:30 16:15 (45 mins)

Strategy Track

Focus, Leverage, Engagement and Accountability: The Four Disciplines That Will Guarantee Successful Implementation of your HR Business Strategy

In more practice-filled session, Chris will delver a little more deeper into the Four Disciplines of Strategy Execution – Focus, Leverage, Engagement and Accountability to help you, the HR, TM and L&D professional, ensure successful implementation of L&D initiatives, change management and HR transformation strategies and talent development programmes.  This session will be practical and will share applicable tool-kits so you walk away ready to implement the four disciplines next day at work! 

  • Chris McChesney - #1 Best Selling Author & International Strategy Guru, Global Practice Leader of Execution, FranklinCovey

16:15 17:00 (45 mins)

Strategy Track

Workforce Planning: Elevating Your Talent Selection and Recruitment Processes with Innovative Strategies and Technologies

In today’s talent marketplace, it is becoming increasingly challenging for recruiters and hiring managers to select great future employees. CVs only tell one side of a complex story – pointing to experience, education and technical skills but not necessarily “work readiness.” In addition to being a costly way to sift and rank thousands of applicants, interviews don’t necessarily provide employers a clear indication of how effective an applicant will be on the job; meanwhile hiring the wrong person contributes to the high turnover costs. So what are the innovative tools and strategies HR leaders are employing to ensure they aren’t wasting valuable time and money finding the right people, while also ensuring they don’t overlook a potentially great candidate?  In this interactive panel discussion, HR leaders from two globally-renowned brands, Hilton and JP Morgan, and the leading regional telecom powerhouse, Etisalat, will discuss their answers to these questions – and more.

  • New strategies to increase the size and quality of your talent pool
  • Pioneering technologies to identify the most promising candidates – even before the interview!
  • Innovative on-boarding processes to ensure you get the best out of your new hires
  • Hatim Al Nuaimi - VP of HR Planning & Strategy, Etisalat
  • Senior HR Executive, JP Morgan
  • Senior HR Executive, Hilton International
  • Moderator Sheerin Vesin - Director of Product Strategy & Commercialization – US, International Youth Foundation

14:00 14:30 (30 mins)

Engagement Track

Ensuring Empowerment and Engagement for the Right Reasons

Empowerment and engagement have become popular concepts. Yet, in which situations do they fit best? With what kind of audiences? In which industries? How can they be linked to other emerging concepts, such as industry 4.0, big data, and sustainable development goals? Would staff members perform better if they are empowered and engaged or is there more to the story? Is reaching another performance level all there is behind these concepts? This session critically reviews these questions and offers opportunities for reflection on why a more humanistic management can help leaders and managers create better organizations. It builds holistic solutions ensuring that empowerment and engagement are integrated initiatives and take place for the right reasons. While converging on solutions, the session will take cultural and business models aspects in different industries into consideration.

  • Wolfgang Amann - Professor of Strategy and Leadership, Academic Director, HEC Paris in Qatar

14:30 15:00 (30 mins)

Engagement Track

Build Effective Teams that Improve Communication and Business Productivity Through Guinness World Records 'Engage’ Programme

  • Paul O’Neill - VP Creative, Guinness World Records

15:00 15:30 (30 mins)

Networking

Networking Break

15:30 16:15 (45 mins)

Engagement Track

Think Like a Marketer: Make Learning & Development Irresistible

We live in a noisy world - technology, social media means that we are all connected 24/7. If we want to succeed in creating a learning organisation we need to start thinking like marketers and cut through the noise to make learning irresistibly appealing. This fast paced session will help L&D leaders identify hidden learner needs & stakeholder expectations, utilise psychology to keep up learning momentum beyond the launch, and counter employee cynicism, disengagement and move people to action.

  • Sushma Panikker - Director of Leadership Development & Talent Management, Emaar Hospitality

16:15 17:00 (45 mins)

Engagement Track

Taking a Customer Centric Approach to Developing Talent and Employee Engagement at RED TAG

  • Imran Ahmad - Chief Human Resource Officer, RED TAG